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  1. Shipping terms

Shipping terms

Shipping terms

When checking out, you can select one of the following ways to receive your product:

  • receive the product in one of our brick and mortar stores places (payment in cash, by Credit Card or advance payment by bank transfer);
  • delivery with our courier in Riga and its immediate area (payment in cash, by Credit Card at the place of delivery, advance payment by bank transfer);
  • delivery using Latvijas Pasts anywhere in Latvia (advance payment by bank transfer);
  • delivery to DPD Paku Bode pickup point, anywhere in Latvia (advance payment by bank transfer).

Please note that according to Article 52 of European Parliament and Council Directive 2011/83/ES "In the context of sales contracts, the delivery of goods can take place in various ways, either immediately or at a later date. If the parties have not agreed on a specific delivery date, the trader should deliver the goods as soon as possible, but in any event not later than 30 days from the day of the conclusion of the contract. [...]"

Pick up your order in one of our stores

You can pick up your order from one of our physical locations:

  • Kalnciema Street 28, Rīga;
  • TP “Alfa”, Brīvības gatve 372, Rīga;
  • Rīgas Street 27, Valmiera;
  • Bāriņu Street 14, Liepāja.

Items in your order are reserved and will be stored for 7 days. If you do not pick it up, in this time, your reservation will be canceled.

Free shipping for every purchase above 20€ with Omniva and Pickup Paku Bode in Latvia!!!

To find out the exact cost of shipping, add all products to your cart. Select the pickup location, and you will be able to view the exact shipping costs of your order.

  • Product delivery to your specified Pickup Paku Bode partners address. DPD courier delivers your order to one of Pickup Paku Bode partner pickup points. On arrival, a text message will be sent to your mobile. The product has to be removed from pickup point within 7 days from the moment you receive the message.
  • You will need a valid ID (passport, Latvian ID card, driving license) to pick up your order.

Shipping with Latvijas Pasts anywhere in Latvia

To find out the exact cost of shipping, add all products to your cart. Select the delivery address, and you will be able to view the exact shipping costs of your order.

1. Delivery to your specified address by express post. Latvijas Pasts hands off the package directly to customer. In case the customer is not reachable and there is nobody at the shipping address, instructions for receiving the package are left in the mailbox.

2. Delivery to the nearest post office. In this case, the customer receives a notification in mailbox and has to pick up the package from the post office.

Any order over 75€ is provided with free shipping, anywhere in Latvia.

Shipping by our courier in Riga and its area

After receiving the order, we will contact you to specify the delivery time and address.

Delivery is carried out within 3 working days of payment.

Shipping costs:

  • Riga: 5€;
  • Any order above 75€ is provided with free shipping.

Shipping in Baltic states

Delivery is carried out within 3 working days of payment.

Shipping costs:

Canceling an order:

  • You can cancel your order at any time, including within 30 days after delivery.
  • If you are dissatisfied with the state of the package or items, on delivery by a courier, you can have it returned free of charge.
  • If you decide to return a product within 30 days, you will have to pay for shipping it back. The item has to be returned as received, including the packaging and protective film.
  • We strive to ensure that all orders shipped, contain items in perfect condition. If, however, you find any technical defects within 30 days (Terms of warranty), You can return the product by sending it back to our store. In such case, you have the right to request a replacement of the item or a refund. Also, in case of a defective item, we will cover the return shipping costs.