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  1. Rental terms and conditions

Rental terms and conditions

  • For rental serice, payment must be made with credit card or bank transfer. No cash accepted.
  • When picking up rental equipment you are required to show an ID, allow us to make a copy of it, as well as provide your phone number.

Customer rights and obligations

  • The customer is responsible for all activities made from their user account, account security, and any information submitted to Gandrs.
  • The customer is not allowed to compromise the security of our site. In case of infringement SIA Gandrs reserves the right to unilaterally terminate the provision of services without warning and explanation. 
  • The customer is expected to return the equipment in the same condition, as it was on pickup, with the exception of mechanical wear and tear. In case of equipment damage, the renter bears any repair costs, as per pricing of Gandrs workshop or rental equipment maintenance pricing*.

    * Rental equipment maintenance pricing
    Wet tent (1-3 persons) 4.00 EUR
    Wet tent (4-5 persons) 6.00 EUR
    Lost tent pegs 7.00 EUR
    Wet sleeping bag 6.00 EUR
    Dirty air mat 2.00 EUR
    Inflated air mat (1 pc)  3.00 EUR
    Wet camping chair 4.00 EUR
    Damaged tourism equipment packaging 4.00 EUR
    Wet rope 5.00 EUR
    Wet climbing shoes 6.00 EUR
    Damaged mountaineering equipment Refund remaining value
    Wet winter wetsuit 8.00 EUR
    Wet cross-country ski boots 3.00 EUR
    Wet alpine ski boots 4.00 EUR
    Wet snowboard boots 4.00 EUR
    Wet back protector 2.00 EUR
    Wet winter gear bag 2.00 EUR
    Damaged skis, damaged snowboard Contact Gandrs workshop
    Dirty bicycle 4.00 EUR
    Dirty bike bag 2.00 EUR
    Damaged child seat 4.00 EUR
    Damaged bicycle equipment Contact Gandrs workshop
    Lost bicycle lock key Refund remaining value
    Lost/damaged bicycle lock Refund remaining value

SIA Gandrs rights and obligations

  • In accordance with product and services descriptions, Gandrs undertakes to provide availability of the product at the booked time. 
  • Gandrs provides the rental inventory, to the renter, in good condition and ready for use.
  • No refunds for unused rental time are available, when returning equipment early.
  • The renter may be asked to provide a safety deposit for the duration of the rental period.